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Frequently Asked Questions
For Buyers
What does Sona Metals sell?
Sona Metals sells non-ferrous metals including copper, brass, aluminium, bronze, gun metal, German silver, phosphor bronze, and earthing products in various forms like rods, sheets, and coils.
How are products priced?
All products are priced per kilogram (₹/kg). Prices vary by metal — copper starts at ₹949/kg, brass from ₹549/kg, and aluminium from ₹299/kg depending on the product type.
Is free shipping available?
Yes, Sona Metals offers free shipping on qualifying orders. Check the homepage banner for the current free shipping threshold, as promotional conditions may vary from time to time.
How do I place an order?
Add items to your cart and checkout online, or click the “Order Now” button on any product page to place your order instantly via WhatsApp with the sales team.
What is the return policy?
Sona Metals offers a 30-day exchange guarantee on eligible products. For complete details on refunds, returns, and shipping conditions, refer to the policy pages linked in the website footer.
For Sellers
What payment methods are accepted?
Sona Metals accepts payments via multiple credit cards. Standard major card networks are supported, as shown by payment icons in the footer. Contact support for additional payment-related queries.
Do you sell scrap metal?
Yes. Sona Metals supplies copper scrap, aluminium scrap, and brass scrap alongside finished products — making them suitable for both manufacturing buyers and businesses with metal recycling requirements.
How can I contact customer support?
Sona Metals offers 24/7 online customer support. Reach them via the Contact Us page, or use the WhatsApp Order Now buttons on product pages for quick, direct communication with the team.
Do you serve bulk or industrial buyers?
Yes. Sona Metals caters to industrial and manufacturing buyers with products like copper forge, phosphor bronze coils, and earthing materials. WhatsApp ordering makes bulk quantity coordination simple and efficient.
What aluminium products are available?
Sona Metals offers aluminium products including flat strips, pipes, coils, and scrap. These are lightweight, corrosion-resistant, and suited for structural and industrial performance applications across various manufacturing sectors.
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